Reference

Terms That Govern Your Kri Kriya Account

These terms set out the rules for opening and using a Kri Kriya account, including how deposits via bKash, Nagad, and Rocket are handled and what applies in your region.

Account EligibilityPayment RulesJurisdiction ConditionsAccount Suspension RightsDispute Process
Kri Kriya Terms That Govern Your Kri Kriya Account
TERMS CONTACT

Reach Us About These Terms

Live Chat Open the chat widget from any page on Kri Kriya to ask about a specific clause, account restriction, or payment dispute. Responses are in English.
Email Support Send detailed terms or account queries to our support address. Include your registered mobile number so we can locate your account quickly.
Account Help Centre The Help Centre on Kri Kriya covers common questions about account suspension, withdrawal holds, and what to do if a bKash or Nagad deposit does not reflect.
YOUR ACCOUNT RIGHTS

How We Handle Your Data and Account Security

Data We Hold

We store the registration details you provide — name, mobile number, and payment method — for as long as your account is active and for the period required by applicable record-keeping obligations.

Account Security

Your account is protected by OTP verification on login. If you suspect unauthorised access, contact support immediately via live chat so we can freeze the account and review recent activity.

Requesting Changes

To update your registered mobile number or request deletion of your account data, submit a written request through email support with proof of identity. We process these within a reasonable period.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is navigated. You can manage cookie preferences through your browser settings at any time.

Common Questions About These Terms

Account registration is open to adults in regions where the platform is permitted under local law. Eligibility depends on your jurisdiction — check whether access is lawful where you are before registering.

We may suspend or close your account if a breach is confirmed. Any balance held at the time of suspension is subject to review, and withdrawals may be withheld pending investigation.

We post updates to these terms on this page. Continuing to use your account after a change is published means you accept the new version. Check this page periodically for updates.

Contact support via live chat with your transaction reference number. We will check the deposit record against the confirmation from bKash or Nagad and respond with findings.

We retain your data for as long as your account is open and for any additional period required by applicable law. You may request deletion by contacting support in writing with identity verification.

These terms are governed by the law of the jurisdiction in which Kri Kriya operates. Access from Bangladesh is subject to local law, and you are responsible for confirming that use is permitted in your region.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.