Reference

Legal Terms That Govern Your Account

Access to Kri Kriya and all associated services depends on your local law and the eligible regions we support. Read through these terms to understand your rights, obligations, and how we handle your account and activity on the platform.

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LEGAL SUPPORT CONTACT

How to Reach Us on Policy Matters

If you have a question about how these terms apply to your account, or you want to make a formal request under our data or privacy policy, our support team handles policy queries alongside account help. Reach us through the channels below — include your account ID and a brief description of the issue so we can route it to the right team without delay.

HOW WE HANDLE YOUR DATA

Account Security and Data Practices

We collect only the information needed to operate your account, process wallet transactions through bKash, Nagad, or Rocket, and meet the compliance requirements of the regions where we operate. Your data is not sold to third parties. Account access is protected by OTP verification on login, and any change to your registered mobile number or withdrawal method triggers an additional confirmation step. If you want to know what data we hold, request a correction, or ask us to close your account, contact support with your account ID — we respond to these requests within the timeframe set by applicable law in your region.

Data Retention

Account records, transaction logs, and support history are retained for the period required by applicable law. You can request a summary of what we hold at any time through support.

Cookie Use

We use session and analytics cookies to keep your account logged in and to understand how the platform is used. You can adjust cookie settings through your browser at any time.

Account Security

OTP verification protects every login. Changing your registered mobile number or adding a new withdrawal method requires a fresh verification step to prevent unauthorised changes.

Your Rights

You have the right to access, correct, or request deletion of your personal data where local law provides for it. Submit requests through support with your account ID and we will respond accordingly.

What These Terms Cover and How They Apply

Kri Kriya Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms apply to every account opened on Kri Kriya and govern how you access sports betting, casino sections, and any wallet transactions including deposits via bKash, Nagad, and Rocket. Your use of the platform means you accept these conditions in full. Eligibility is not universal

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— whether you can lawfully access and use this service depends entirely on the laws of your jurisdiction. We do not represent that access is legal in your location, and it is your responsibility to check before you proceed. Account activity, from placing a wager to
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initiating a Nagad or Rocket withdrawal, is logged and retained according to our data policy. We may suspend or close accounts that breach these terms, show signs of fraudulent activity, or are registered in regions where the service is not permitted. Any disputes arising from account
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activity are subject to the resolution process set out in the section below. Changes to these terms are published on this page with the effective date noted — continuing to use the platform after that date means you accept the updated version. If any provision here
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is found unenforceable under applicable law, the remaining terms stay in effect. For questions about specific conditions, contact our support team through the channels listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Common Questions About These Terms

These answers cover the questions we receive most often about account eligibility, data rights, and how the legal terms apply to wallet transactions and account activity on the platform.

Access depends on the laws of your location and whether your region is supported. You are responsible for confirming that using this platform is lawful where you are before opening or continuing to use an account.

Contact support through live chat or email with your account ID and a written request. We will confirm what data we hold and provide it within the timeframe set by applicable law in your jurisdiction.

Accounts found to be accessing the platform from unsupported regions may be suspended and any pending wallet balances reviewed under the terms in force at the time of closure.

Yes. Submit a deletion request through support with your account ID. We will process it in line with our retention obligations — some records may need to be kept for a minimum period under applicable law.

Raise the dispute through support, providing your bKash, Nagad, or Rocket transaction reference and the date of the transfer. Our team reviews the account log and responds with findings.

Updated terms are published on this page with the effective date. Continued use of the platform after that date means you have accepted the revised version. Check this page periodically to stay current.

Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Legal Terms That Govern Your Account

How to Reach Us on Policy Matters

Account Security and Data Practices

Common Questions About These Terms

01 Who can legally use Kri Kriya?

02 How do I request a copy of my personal data?

03 What happens to my account if I am in a restricted region?

04 Can I ask for my data to be deleted?

05 How are disputes about wallet transactions handled?

06 Will I be notified when these terms change?

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