What We Collect and Why
When you create an account, we collect your name, contact details, and the credentials you provide during registration. Every deposit or withdrawal you make through bKash, Nagad, or Rocket is logged as a transaction record — this includes the amount, timestamp, and the wallet reference number
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returned by the payment rail. We use this to verify payments and handle any disputes. Beyond account and payment data, we collect device identifiers, IP address, and session behaviour to secure your login and detect unusual activity. If you contact our support team, that exchange is
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also stored against your account. We do not sell your personal data to third parties. Data shared with payment processors like bKash, Nagad, and Rocket is limited to what those processors need to complete or verify a transaction. Retention periods follow applicable requirements in the jurisdictions
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where we operate; where local law does not specify a period, we keep account data for as long as your account remains active and for a reasonable period after closure. Availability of this service and these data practices depends on your local law and the eligible
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regions we support.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.